How to add metatags
Meta-tags empower you to tailor your website overlay survey for each recipient. If no meta-tag is provided, our web application defaults will be applied(refer to our What are meta-tags?guide for more details).
To note: meta-tag validation
When adding metatags based on score types (e.g.,
thank_you_note_promoter
,thank_you_note_passive
,thank_you_note_detractor
), they will only function if the 'Customize based on score' switch is enabled in the web interface (located on the design step of the survey). To enablethank_you_link_url
andthank_you_link_note
, the 'Add a link' switch in the web interface must also be activated.
Here's an example of how metatags can be structured:
<script>
var Zenloop = window.Zenloop || {};
Zenloop.recipient = {
identity: '[email protected]',
identity_type: 'email',
first_name: 'John',
last_name: 'Doe',
properties: {
color: ['red', 'blue'],
height: [100, 200, 300]
},
metatags: {
survey_question: "How likely are you to recommend %[question subject] to a friend or colleague?",
question_subject: "zenloop",
request_for_comment_all: "Tell us a bit more about why you chose %[score] as a score",
thank_you_note_all: "Thanks for your feedback!",
thank_you_link_text_all: "example text",
thank_you_link_url_all: "https://www.example.com"
}
};
</script>
If you aim to customize based on the score the survey recipient provides (e.g., a different message for detractors vs. promoters), observe the structure of the request_for_comment
metatag in the example below:(or see a full list at Implementing metatags):
<script>
var Zenloop = window.Zenloop || {};
Zenloop.recipient = {
identity: '[email protected]',
identity_type: 'email',
first_name: 'John',
last_name: 'Doe',
properties: {
color: ['red', 'blue'],
height: [100, 200, 300]
},
metatags: {
survey_question: "How likely are you to recommend %[question subject] to a friend or colleague?",
question_subject: "zenloop",
request_for_comment_promoter: "Tell us a bit more about why you chose %[score] as a score",
request_for_comment_passive: "Tell us a bit more about why you chose %[score] as a score",
request_for_comment_detractor: "Tell us a bit more about why you chose %[score] as a score",
thank_you_note_all: "Thanks for your feedback!",
thank_you_link_text_all: "example text",
thank_you_link_url_all: "https://www.example.com"
}
};
</script>
Updated 11 months ago